Return & Refund Policy

Last Updated: June 2026

At Bharat Healthcare, we strive to provide quality medical equipment and customer support. Please review our return and refund policy carefully before placing an order.

Order Cancellation

Orders may be cancelled before dispatch. Once an order has been dispatched, cancellation requests may not be accepted.

To request an order cancellation, please contact us as soon as possible.

Phone / WhatsApp: +91 7011977726

Email: aadimedicare@gmail.com

Returns

Due to the nature of medical equipment and healthcare products, returns may be subject to inspection and approval.

Returns may be considered in the following situations:

  • Incorrect product delivered

  • Product damaged during transit

  • Product received in a non-functional condition

Customers must notify Bharat Healthcare within 24 hours of receiving the product and provide photographs or supporting information where applicable.

Non-Returnable Items

The following items may not be eligible for return:

  • Products damaged due to misuse

  • Consumables and accessories after use

  • Products modified or repaired by unauthorized personnel

  • Customized or special-order products

Refund Process

If a return request is approved, the refund will be processed through the original payment method or another mutually agreed method.

Refund processing time may vary depending on the payment provider and banking institution.

Inspection Requirement

Returned products may be inspected before a refund, replacement, or service resolution is approved.

Contact Information

For return or refund-related inquiries:

Phone / WhatsApp: +91 7011977726

Email: aadimedicare@gmail.com

Office Locations:

1, Pocket D, Dilshad Garden, Delhi – 110095

38A, Kewal Park, Azadpur, Delhi – 110033

86/1, Gandhi Nagar, Rewari – 123401